PD
PATHMA D
1 reviews | Active since Mar 2021
22 Nov 2021, 16:55
PATHETIC AND DISGUSTING
Hi, since my last complaint. I have still not received feedback on the interest that is with the recalculating department nor the updated full statement of account BUT the case is closed!
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Absa's replyOfficial
23 Nov 2021, 12:03Dear Pathma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply23 Nov 2021, 12:03
Official
Dear Pathma Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe