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thireshan P

1 reviews | Active since Aug 2009

02 May 2018, 14:32

Pathetic Absa Private Bank Service

I recently app**** for finance for a vehicle,i went through my private banker but they will only do the deal with a 10% deposit,its frustrating to know i bank with Absa for the last 20 years and receive such pathetic service,even more so me having a private banking account with them.I have app**** with Wesbank,MFC and Stannic and they will give me the vehicle without deposit but ABSA wont. I will move my account and dont advise anyone to bank with Absa,also going to let public know via social media and newspaper about way absa treats its private clients

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Replies (2)
Absa
Absa's reply03 May 2018, 10:34
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply03 May 2018, 22:38
Official

Thank you