OM
Ornet M
1 reviews | Active since Sept 2017
04 Feb 2019, 23:09
Pathetic Absa Online
It is as if Absa is working with these ********** debit orders guys, I have a R99 Shesha what what debit order, when i go to absa online this debit order is not on the list of debit orders(Even though i can see it on my statement/transactions) consequently i have not been able to cancel it for the past few days. Yet ABSA is charging us for using Absa online full service, it's a useless online service if i can't do even the most simplest things. I have used Capitec and FNB before i have never experienced such. Pathetic Service ever!!! I will be moving all my accounts very soon.
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Replies (2)
Absa's replyOfficial
05 Feb 2019, 13:06Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply05 Feb 2019, 13:06
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
05 Feb 2019, 13:11Dear Mr.Mathebula my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,
Absa's reply05 Feb 2019, 13:11
Official
Dear Mr.Mathebula my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.
Best regards,