MG
MICHELLE G
1 reviews | Active since Aug 2020
03 Aug 2020, 15:17
PATHETIC ABSA LOAN DEPARTMENT
PATHETIC SERVICE FROM ABSA
I’ve requested numerous settlement letters, held on telephone for over 30min each time, again incorrect debit orders are taking & no one can assist with a settlement quote to close transaction along with statement of all amounts paid!!!
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Absa's replyOfficial
04 Aug 2020, 08:50Dear Michelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply04 Aug 2020, 08:50
Official
Dear Michelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd