GvdM
George van der Merwe
1 reviews | Active since Feb 2018
09 Apr 2026, 14:45
Pathetic Absa
I was a Volkskas client who migrated to Absa. I'm leaving now. It's just too much. I've been waiting 18 days for a Private Bank credit card to be replaced. Tried finding out where it had gone. I have spent more then R100 on cellular phone calls, holding on after listening to various sales pitches in Chenglish and the same damn music over and over. The Action Line doesn't work, despite it still being advertised online. The special numbers just keep you online. Even the local branch had a waiting period in excess of 5 minutes before I gave up. Emails go unanswered. Whatsapps don't work. The worst service ever, anywhere. Pathetic
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Replies (1)GvdM
George van der Merwe's updateReviewer Update
09 Apr 2026, 19:00I am livid. The amount of time I have spent to tray and get Absa's attention is totally ludicrous. I have written emails, called the numbers on the internet and even tried to contact the bank in Bethlehem. I am filled with anger and resentment. I am wasting money on a service that doesn't exist. Please just stop the credit card. I don't want it. I don't want the cost and the experience ever again. I have been able to source a credit card from another bank and will be moving my account to them.
GvdM
George van der Merwe's update09 Apr 2026, 19:00
Reviewer Update
I am livid. The amount of time I have spent to tray and get Absa's attention is totally ludicrous. I have written emails, called the numbers on the internet and even tried to contact the bank in Bethlehem. I am filled with anger and resentment. I am wasting money on a service that doesn't exist. Please just stop the credit card. I don't want it. I don't want the cost and the experience ever again. I have been able to source a credit card from another bank and will be moving my account to them.