AS
Anton S
1 reviews | Active since Sept 2013
21 Feb 2025, 10:36
Pathetic ABSA Customer Service
As an International client I need to contact ABSA to clear international transactions. I’ve been on the line now for 1 hour and 10 minutes and no is picking the phone up. Their international funds clearance department is also not respond to emails.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Feb 2025, 14:17Dear Anton
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply21 Feb 2025, 14:17
Official
Dear Anton
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5.
Kind regards,
Group Customer Care
Vanessa Crowe