MI
Mohamed I

1 reviews | Active since Oct 2016

29 Oct 2018, 21:05

Pathetic ABSA bank service

Poor service from the bank. I logged complaints with ABSA and still no assistance. When you move your money out to another bank, then only they want to jump to help!!!

0
Replies (2)
Absa
Absa's reply01 Nov 2018, 12:15
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. Kindly advice and give details of the complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply01 Nov 2018, 14:58
Official


Dear Customer

Thank you for bringing this matter to our attention. Your case is with the case manager and have requested for your credit profile to be updated with credit bureau.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd