Pathetic Absa

Firstly I only recd automated mess and when I did receive answers it was the incorrect info. It has taken almost 2 months to get incorrect info. After all this time iam still unable to pay my existing beneficiaries off my internet banking. I have tried to speak to Farnhan but told I can't. I have also sent numerous emails asking for someone senior to contact me hoping that this problem can be sorted. It has cost me a fortune to phone SA but with no remedy. So I cannot transfer any funds to Absa as I won't be able to pay anyone from here. I will have to wait until Jan 16 to come back to SA to sort this out biggest joke is that in the automated replies is they say Absa wants to give world class service!!!! Absa can't even help a person with tvn codes and they off world class service! Please wake up!