Pathetic

Absa Home Insurance has probably been the most pathetic service provider I have ever encountered. There is no urgency to assist with a claim. A claim with ABSA HOC have now taken just over a month and I still have no answer as to if the claim is valid or not. The most concerning thing here is that it is security related and seeing that my short term insurance is also with ABSA, they don't seem to think that a security related claim is putting the rest of my insurance at jeopardy.

I have been a long-term client of ABSA of all their other services as well, but not for long.