FV
Fred V

1 reviews | Active since Oct 2016

08 Oct 2016, 14:48

Pathetic

<p>I do a cash send to somebody out of town. The money does not dispense and the person is still stuck on the side of the road. After hours on the phone, absa says she must drive back there on Monday, request them to balance the ATM, then give her her money. Their system says the money was not dispensed, why can't they just put it back in my account?</p>

0
Replies (1)
Absa
Absa's reply10 Oct 2016, 09:23
Official

Dear Fred

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,