Pathetic

<p>I am sitting in Absa Despatch due to the fact that they made a mistake on my account and a year later I get a phone call telling me that I am in areas for a loan I never signed for???? So the solution: go to your nearest branch and sort it out. Here I am. Standing in the queue from 5 to 8, because the bank is opening at 8. To our surprise they only open the doors 8:15. Writing down my name on the list to see the consultant and have a seat. The consultant pass us into her office just to emerge 15 minutes later to tell us her card is not working and that we can wait or go to Uitenhage the nearest branch about 15 kilometres from here????? And all this nonsense to correct a fault they were responsible for????? I have been with Absa since I can remember when it was still Volkskas, but seriously maybe it is time to move on.</p>