Pathetic *********

Attempted to create a budget faculty on my card to make a online transaction on something and that never worked so tried to cancel it and could not < - - - this was never used in any form and now i see im paying back something that was never used so besides the normal amount being paid back to the card now im paying back this **** that was not even used how in the right mind is this right???? i want this sorted if it was used fair enough makes sense but something that was never used in the first place as it never work come on man