1 reviews | Active since Jul 2016

21 Sept 2016, 15:12

Pathethic Service

<p>- My installments were debited, last year, and paid into someone else's account which my personal loan went in to arrears.</p> <p>- My credit rating has dropped drastically.</p> <p>- My personal loan has been paid off in August 2016 but Absa continues debiting me.</p> <p>- It's been a month since I've visited the branch, spoken to numerous people, made numerous calls, but have got no joy.</p> <p>- was promised on September 16th, that it would take 48 hours for the advance on my loan account to be re-imbursed but nothin has happened.</p> <p>- No one has contacted me since then.</p>

0
Replies (3)
Absa
Absa's reply22 Sept 2016, 09:24
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's update23 Sept 2016, 15:41
Reviewer Update

Hi Daphne,

It's been two days since I've posted and I haven't received any feedback, not even a phone call. This is really unbelievable.

Regards,

Rivan

's update04 Oct 2016, 05:39
Reviewer Update

I am still waiting to hear from you Daphne Le Grange!!!