EF
Ebrahim F

1 reviews | Active since May 2016

23 May 2016, 12:13

Pathet

<p>Absa staff has been completely *********** at the Vangate Mall branch in Cape Town. I was in at your branch to put a stop on a Payment for the next month. This was advised by the party requesting weekly payment to do. Your staff have been completely negligent which now results in the payment not being stopped and funds being deducted that should not have. Can someone with Authority contact my Son on *** as i am not available as im out of the country. If he does not receive a call today, i will ensure that this complaint is escalated.</p>

0
Replies (1)
Absa
Absa's reply24 May 2016, 08:55
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,