PV
Peter V
1 reviews | Active since Aug 2010
01 Jul 2021, 09:39
Password reset not working
The SureCheck system to reset a password is not working. Have spent over an hour trying to call Absa to reset it - no joy!
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Replies (1)
Absa's replyOfficial
01 Jul 2021, 10:45 Dear Peter, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Jul 2021, 10:45
Official
Dear Peter, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,