LC
Lisa C

1 reviews | Active since Nov 2016

01 Aug 2017, 13:11

Passing the buck

<p>I app**** for an Instant loan online this weekend. It is showing in my available balance but under my balance it is showing the amount before the money. I need to urgently transfer the money to my FNB account. As soon as I want to tranfer it says transfer exceeds available limit.</p> <p> </p> <p>I have phoned customer care waited 30 minutes only to be transferred to another consultant and this has happend 3 time. I have spent an hour and a half on the phone. Who will be paying my phone bill???</p> <p> </p> <p>This is the reason I am moving to FNB.</p>

0
Replies (1)
Absa
Absa's reply01 Aug 2017, 20:39
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,