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MN
Mkateko N

1 reviews | Active since Dec 2012

03 Apr 2018, 08:30

Passing the buck

Unauthorized debit order went off my account ,I called ********** 600 I was referred to ********** 701 and I was referred back to ********** 600 by Riad . My account is just a normal savings account I do not even get paid on it so how the hell will I authorize a debit order to come off from it .

0
Replies (3)
MN
Mkateko N's update05 Apr 2018, 13:27
Reviewer Update
Just got a call from a lovely most calm lady at Northgate Branch ,I apologize I forgot your name however thank you so much for your assistance and explanation. you sure know the meaning of customer service.
Absa
Absa's reply17 Apr 2018, 12:07
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,

MN
Mkateko N's update01 Jun 2018, 08:19
Reviewer Update
Good day Dahpne Le Grange I think the best thing to do is to close my account because the debits have not stopped . At the end of the day I will be on the receiving end of a negative profile due to returned debits . As I have said before I do not even get my salary from this account. Regards Mkateko Ndichene