nM
nthabeleng M

1 reviews | Active since Dec 2015

31 Dec 2015, 16:52

Pamela Seleswa

The Absa atm was not working so a lady working outside told me to get inside for help, as it was my first time getting service inside I asked the guy working there where can I go if I want to withdraw cash, well he told me to go straight to the pensioners line as I was struggling to walk, I'm 8months pregnant and my feet are swollen. After few minutes as I was standing in the queue the lady by the name of Pamela Seleswa came straight to me and asked why am I standing in that queue, I told her that I want to withdraw, she started shouting @ me , telling me That I'm not special, all eyes were on me, I have never been harassed like this in my life.She told me that I should have looked for her around. It was the worst day of my life I couldn't stop crying<br>

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Replies (1)
Absa
Absa's reply04 Jan 2016, 13:16
Official
Hello nthabeleng2011,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,