TM
Thoko M
1 reviews | Active since Jan 2020
29 Jan 2020, 15:54
Paidup letter
My name is Thoko Mnika and i had a vehicle finance with Absa. On the seventeenth of January 2020 i went to a certain Bank and they asked for a paid up letter for my vehilce, and i went to ask for it and the the car was settled, days after the settlement was done i got massage telling i have outstanding amount please help me to get my paid up letter as i owe them nothing .
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Absa's replyOfficial
30 Jan 2020, 11:08Dear Thoko Mnika Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply30 Jan 2020, 11:08
Official
Dear Thoko Mnika Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care