1 reviews | Active since Jul 2016

19 May 2021, 08:06

Paid up letters

I was owing absa bank for 3 loans,at one point i could not afford to pay them so they took the accounts to collections.In november2020 I paid them all. The big problem now is getting paid up letters from them to clear me from ITC. Pls help

0
Replies (2)
Absa
Absa's reply19 May 2021, 11:15
Official
Dear Kyle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards, Daphne Le Grange Group Customer Care 
Absa
Absa's reply19 May 2021, 11:50
Official
Dear Kgothatso, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***9. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .   Kind regards, Daphne Le Grange Group Customer Care