TS
TEBOGO S

1 reviews | Active since May 2011

03 Jul 2019, 13:40

PAID UP LETTER, RIGHT NOW!

Hi,

I settled my loan. I went to your eastgate branch to ask for the paid up letter, they do not know what that is. Please provide me with a paid up letter ASAP.

0
Replies (3)
Absa
Absa's reply04 Jul 2019, 08:51
Official
Hi Tebogo,
Thank you for your posting. I am Basani Hlungwane and I will be facilitating your case. Your reference number to your complaint is  C-***9. We will be in contact within the next 24hours. Thanks.
TS
TEBOGO S's update08 Jul 2019, 10:19
Reviewer Update
Hi, it has been 96 hours since I waited,
TS
TEBOGO S's update16 Jul 2019, 08:11
Reviewer Update
Hi, I am still waiting for feedback from Eastgate mall manager. She phoned and asked for proof that I got debited twice, and further sent an email asking for settlement letter, to which i rep**** that it was never sent to me. Please sort this mess out or advise if I should escalate it to my attorney. Warm regards.