KV
Karin V
1 reviews | Active since Mar 2009
26 Mar 2020, 13:49
Paid Up Letter Request.
How difficult is it for ABSA to just issue me with a letter stating that my bond is settled? I have sent through Form1288. And not even an aknowledgement of receipt.
None of your communication channels seem to be working.
Is it sour g****s that I cancelled the bond fully and did not leave the title deed with you?
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
31 Mar 2020, 07:51Dear Karin Visagie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply31 Mar 2020, 07:51
Official
Dear Karin Visagie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's replyOfficial
31 Mar 2020, 08:03Dear Karin Visagie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply31 Mar 2020, 08:03
Official
Dear Karin Visagie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care