PA
Paran A
1 reviews | Active since Apr 2021
18 Jun 2021, 13:24
Paid up letter
Please could you assist. My account was paid up 3 weeks ago and a paid up letter was issued on acc ***. The credit bureau however wants a letter confirming that account number *** was paid up and do not understand that it's the same account. I spoke to Unis and Pulane in your debt review department who was unable to assist me
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Absa's replyOfficial
19 Jun 2021, 06:57Dear Paran, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply19 Jun 2021, 06:57
Official
Dear Paran, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care