BN
Bonisile N

1 reviews | Active since May 2009

05 Apr 2017, 18:13

Paid up letter and closure

<p>I still have nt had my paid up letter from ABSA, all i keep getting is calls from Brookes Atterneys. The last call I gt todat was a total harrisment. The guy told me they will not close my account when I told him I dont feel comfortable giving my I,D number over the line he got upset told me that he'll get into trouble and my account will not be closed.</p> <p>How the **** can it not be closed after making a payment 6 weeks ago? How come I still have not recieved a paid up letter from Vrgin card and ABSA card confirmint the accounts have been paid up?</p> <p>Should this be in your terms and conditions please forward it to me before i go the aubadsman.</p> <p> </p> <p> </p>

0
Replies (2)
Absa
Absa's reply06 Apr 2017, 14:49
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

BN
Bonisile N's update19 Apr 2017, 11:02
Reviewer Update

This investigation is taking too long. When will i get feed back