bM
beauty M
1 reviews | Active since Jun 2016
15 Jan 2022, 08:38
Paid-up letter
They offered a settlement discount on my credit card because it was behind I immediately paid the amount that they said I must pay and sent them a proof of payment,3 months later they handed over my account to MBD when I do follow up regarding paid-up letter someone decide to have coffee instead of attending to my query,Nthabiseng Hlongwane did her best and escalated my query however no one is coming back to me all I am getting is harrasment from MBD.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
17 Jan 2022, 10:55Dear Beauty Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply17 Jan 2022, 10:55
Official
Dear Beauty Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe