MH
MTHETHO H
1 reviews | Active since May 2021
12 May 2021, 16:29
Paid up letter
I've been requesting paid up letter for months and still not received it but still deducting while it is fully paid
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Replies (4)0
Replies (4)
Absa's replyOfficial
13 May 2021, 10:42Dear Mthetho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply13 May 2021, 10:42
Official
Dear Mthetho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's replyOfficial
13 May 2021, 14:24 Dear Mthetho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply13 May 2021, 14:24
Official
Dear Mthetho, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
MH
MTHETHO H's updateReviewer Update
17 May 2021, 13:22It's the 17th today yet no contact, assistance or watsover only new automated emails giving new references only. Such a worse service one can expect from a bank
MH
MTHETHO H's update17 May 2021, 13:22
Reviewer Update
It's the 17th today yet no contact, assistance or watsover only new automated emails giving new references only. Such a worse service one can expect from a bank
MH
MTHETHO H's updateReviewer Update
17 May 2021, 13:59Apparently according to be email I recieved the paid up letter is attached I don't know where and my inquiry is closed where else I haven't get MY PAID UP LETTER. This is so incompetence
MH
MTHETHO H's update17 May 2021, 13:59
Reviewer Update
Apparently according to be email I recieved the paid up letter is attached I don't know where and my inquiry is closed where else I haven't get MY PAID UP LETTER. This is so incompetence