LB
Luaan B
1 reviews | Active since Dec 2019
03 Dec 2019, 11:21
PAID UP IS MORE LIKE FED UP
I have recently sold a vehicle and im in need of a paid up letter from the bank in order for the new owner to register it on his name. I have called absa the gave me an email address to send all relevant documents to. I have mailed them numerous times all im receiving is a case nr and a relevant consultant will get back to me. No luck at al this been going on for 2 months now this is the worst bank to work with but they quickly ask if you could do business with.
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Absa's replyOfficial
03 Dec 2019, 15:21Dear Luaan Breedt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Dec 2019, 15:21
Official
Dear Luaan Breedt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care