Paid Up Credit Card still showing outstanding after almost 9 months

<p>I settled this credit card in November 2016, However, whenever I try and get credit from another institution, it's still showing as unpaid and therefore reflecting badly on my credit record. I got a paid up letter and I was told This would be updated on all relevant credit bureaus. I'm registered with Transunion and Experian, but this is still showing on their records. As an example I bank with FNB, get this, when they have to validate/authenticate via cellphone banking, they ask me how much I owe Absa credit card?? or what is my instalment with them??? Seriously, why is this still reflecting on my credit record as open or unpaid??????????????</p> <p> </p> <p>Can someone please correct this????? </p> <p>Regards</p>