GM
Gratitude M
1 reviews | Active since May 2019
22 May 2021, 10:34
Paid up car
We had a 72 months vehicle finance from April 2015 and it is supposed to be settled already but we got debited this month. This is really puzzling please give our settlement letter
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Replies (2)
Absa's replyOfficial
24 May 2021, 09:52Dear Gratitude Mashia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Absa's reply24 May 2021, 09:52
Official
Dear Gratitude Mashia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
GM
Gratitude M's updateReviewer Update
25 May 2021, 14:02I am looking forward to the solution to this.
GM
Gratitude M's update25 May 2021, 14:02
Reviewer Update
I am looking forward to the solution to this.