Paid my loan and then a debit order went off again
i have been on the line all morning for someone to assist me once again this is the 2nd time that this happens i paid my personnel loan on Friday and this morning when i transferred money into my account the debit order went of again.... can someone please help me so i can get once installment back?
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Absa's replyOfficial
02 Dec 2019, 14:23Dear Chantelle Lowings
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply02 Dec 2019, 14:23
Official
Dear Chantelle Lowings
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care