PK
Paula K
1 reviews | Active since Apr 2020
30 Apr 2020, 15:20
P KLEIN
Five weeks now and still NO response from Absa Home Loans. They DO NOT look after clients and very quick to say sorry but it means NOTHING as they just tell massive UNTRUTHS. STILL WAITING for a result instead of "case closed" yes it is closed because it has NEVER EVER been opened. ABSA you are a pitiful company and I am a VERY DISGUSTED CUSTOMER and thank goodness this is all I have with you. They clearly get paid every month for doing NOTHING.
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Absa's replyOfficial
30 Apr 2020, 22:24Dear Paula Klein
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Rezona LouwGroup Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Rezona LouwGroup Customer Care
Best regards,
Absa's reply30 Apr 2020, 22:24
Official
Dear Paula Klein
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Rezona LouwGroup Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Rezona LouwGroup Customer Care
Best regards,