1 reviews | Active since Jan 2016
Owe R2057,79 for Absa mistake
I have moved my account from a saving to a Gold cheque account at the beginning of December. My overdraft is 250. I was told that my money had been transferred to my cheque account. I purchased a product of R1059 in Montague Gardens which was deducted from my cheque account. I returned it and they reversed the transaction but onto my savings account without me knowing. I go to the back today only to be told that I owe the bank over R2000 on my cheque account. How am I way over in my overdraft if my limit is set to R250??? I also have 2 X policies through Absa which deducts R100 on the first of every month from my cheque account. I am now paying nearly R600 in bank charges! A total of R2057,79! Is this how they make their money? I feel like closing my account and going to a different bank!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
