SR
Smith R
1 reviews | Active since Jul 2020
21 Sept 2023, 13:39
Overport absa must close
The overport branch in durban by far worst run with staff not interested minus the foreign exchange. I needed 12 months statement for SARs and they wanted R80 per page in the bank. Their useless ATm cant provide historical data. An idiot tried to assist me on line and failed. Asked the lady at Enquirie to help ...but she refused. Gateway and Galleria work like gems
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Replies (2)SR
Smith R's updateReviewer Update
21 Sept 2023, 13:41R80 per age is *******. Elderly are not able to use computers etc
SR
Smith R's update21 Sept 2023, 13:41
Reviewer Update
R80 per age is *******. Elderly are not able to use computers etc
Absa's replyOfficial
21 Sept 2023, 15:39 Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply21 Sept 2023, 15:39
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,