1 reviews | Active since Jan 2018
I am overseas and need to transfer funds urgently from my credit card to one of my other accounts with Absa. Lo and behold, I can not transfer funds from my credit card, the account is overline...... what in the name of all that's holy is overline, overdrawn I know, which I'm not, overline is new to my banking vocabulary!!!! My card has now been in this state of overline-ness for more than 24 hours!!! Being overseas I can not call any of the non-customer service lines, I mailed the absa@absa and only received the standard, this is a standard response responses! So I started at the top and tried to work my way down, the CEO's on leave, please contact two other ladies.... that's on leave too!? The only department that's functioning is the one that managed to deduct a hefty service fee while my account is overline! Where do I cancel my subscription to this farce????
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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