Overdrawn account

On 11 October ABSA ran about 35 transactions dated as far back as April off my account. This makes no sense as the money for these POS transactions should have been reserved. According to ABSA the merchants did not bank the money on time. As clients we rely on ABSA to act as our banker. As our banker ABSA should keep reserved money in order to transfer the funds to the appropriate bank that vendors use. In this case we trusted ABSA to keep the reserved funds, but instead ABSA's control systems failed and now has stripped every single cent out of the accounts of multiple clients. In addition, all our debit accounts are overdrawn. This should literally not be possible as I don't have a credit agreement with ABSA. I DO NOT HAVE AN OVERDRAFT FACILITY. The fact that so many clients were betrayed by the bank, is illustrated by the way ABSA completely wrecked their finances. More importantly the fact that all of our accounts are overdrawn even though we don't have credit agreements with ABSA reflects how their internal systems and controls failed. Now we as clients are left without a single cent in our accounts. ABSA failed to act as our banker and has in fact now left clients with massive financial problems. I cannot even close my account because ABSA has overdrawn it because they messed up. I hope the ombud gives ABSA a massive fine for this failure and abuse of clients trust. ABSA epitomises greed and how a big bank can wreck a couple of people and get away with it because the SA banks are so powerful.