Overdraft paid off,credit life still debited

Item: Absa
Rating: 2
Author: Nthabi A

I paid off my overdraft however my account is still being debited with the R21 for the credit protection thereof. Could you please reimburse me my 21rands from the month after the overdraft was closed and cancel this as I no longer have the overdraft facility.

Helpful (0)

Replies (1)

Absa's replyOfficial

03 Feb 2015, 09:16

Hello rethabs,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Absa's reply03 Feb 2015, 09:16

Official