Overdraft fees or penalties

Item: Absa
Rating: 1
Author: Detlef I

Overdraft Nonsense, Absa charge you a overdraft review fee of 1.21%, This could mean a lot for and overdraft of more than 100000. Over and above this they charge you a penalty fee if you don't use the overdraft. If you use it they charge a fee. On top of it all they charge you a fee for having the facility. This is so false. I have been with ABSA since Trustbank days. No personal attention as then. I wish I could change banks but someone said " better the devil you know than the devil you dont" Please comment.

Helpful (0)

Replies (2)

Absa's replyOfficial

02 Jun 2021, 11:05

Dear Detlef, Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***2. Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards
Daphne Le Grange

Absa's reply02 Jun 2021, 11:05

Official

Absa's replyOfficial

04 Jun 2021, 10:53

Dear Detief, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology .

Your complaint reference number is C-***2.

Thank you for the account number Kind regards, Daphne Le Grange Group Customer Care

Absa's reply04 Jun 2021, 10:53

Official