Overcharging of banking fees for years!!!

I only recently discovered that ABSA has been charging me for banking fees that I should not be paying. Yes, i should have seen this earlier, but i decided to trust an established banking institution instead. How wrong was I to do that.

The said services ie: internet banking for one, who knows what other fees, should all be included in my checking account fee.

Instead I am paying the cheque account fee and then additional charges for internet banking etc..

This seems to have been the case from the date that i opened the cheque account many years ago, so i have been overcharged thousands of rands already.This is outrageous, I reckon the fees should to be credited back to me.

They are not replying to my emails, so hopefully I can muster some sort of response from them now.