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Malcolm B

1 reviews | Active since Jul 2019

01 Sept 2020, 11:23

Overcharging.

Who else is incensed by the fact that ABSA Bank charges R302.50 per month for their internet access - online banking?????

0
Replies (4)
Absa
Absa's reply01 Sept 2020, 12:08
Official
Dear Malcolm Boyd Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***6  Kind regards, Rezona Louw Group Customer Care 
MB
Malcolm B's update01 Sept 2020, 12:20
Reviewer Update
Dear Rezona, Thank you for your prompt response. I look forward to your further detailed explanation. Regards Malcolm Boyd.
Absa
Absa's reply01 Sept 2020, 15:53
Official
Dear Malcolm Boyd Thank you for your posting.

Please refer to our email send to your personal email address.

Kind regards, Rezona Louw Group Customer Care
MB
Malcolm B's update01 Sept 2020, 16:25
Reviewer Update
Dear Rezona,

Thank you. I have responded to the email to my personal email address. I look forward to your response in due course.

Regards
Malcolm