DB
Donavan B

1 reviews | Active since Apr 2015

10 Sept 2017, 16:25

Overcharged interest rate for LOAN

Hi Absa Team

The above account number, I have been paying extra on this in order to try and settle faster, however interest rate site at 28.50% is this loan a fixed loan or will rate come down?

As 28.5% is the same rate as LOAN SHARKS?????

I could go and get a loan cheaper to settle all my accounts with ABSA and move to another bank? Would you like to keep me with ABSA or should I make the move?

Please email me Policy agreement on this account?

0
Replies (4)
DB
Donavan B's update10 Sept 2017, 16:38
Reviewer Update
Hi Please help I'm not getting any help with my despite below also none of your staff want to assist???? Please send to person responsible I keep getting the run around?? Kind regards Donavan Becker **********
Absa
Absa's reply11 Sept 2017, 13:33
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply11 Sept 2017, 13:42
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply11 Sept 2017, 13:42
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd