1 reviews | Active since May 2013
overcharged interest - dont bank with absa
<p>i app**** for debt review in 2010. it took absa 1 day to hand me over to Norlam for collection. according to my debt counsellor i am paid up. when i contacted absa to ask for a paid up letter i was told to contact Norlam attorney's. i did and was told there is an outstanding amount. They sent me a settlemet letter, in it stating i was charge 15% interest which is against the law as i have a court order stating they can only charge me 13%. i have contacted absa and norlam asking for them to relook and refund me as they have been charging the wrong interest for the last 6 years. i do not want to wait 2 or 3 or 10 working days. it takes you one day when you want something. you can contact Norlam and ask them for a copy of the letter sent to me and the calculation based on 15% interest. the ref no is VA093055. i would like to be refunded and get my paid up letter please. Can you also check that i was not overcharged on my other account which i received a settlement for today, ref no ********** 7 from your debt review dept (my last payment then i am debt free). I have also asked Debtbusters to report you to the NCR</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Still waiting. Now I have to wait until the 9th Jan for a paid up letter for my account I paid off on the 22nd Dec. Miraculously my Virgin money account is paid off now after I complained on hellopeter. Still no response on the letter I received with the wrong interest rates
Still waiting. Now I have to wait until the 9th Jan for a paid up letter for my account I paid off on the 22nd Dec. Miraculously my Virgin money account is paid off now after I complained on hellopeter. Still no response on the letter I received with the wrong interest rates
