1 reviews | Active since Nov 2015
Overcharged for bank charges AND bad customer service
<p>I went into ABSA bank at N1 city mall and withdrew a sum of money on 4th Jan in order to do a transfer to another bank. I enquired from the teller how much it will cost and she said that I don't have to worry. I will only pay a cash deposit fee at the bank in which I am depositing to. I checked my statement this morning and they charged me R418.50 for just ONE transaction. They never ever disclosed charges when I asked them about it. My total bank charges for February is almost R600 and I only swiped with my card once. I am changing banks immediately. #Unacceptable #NotTreatingCustomersFairly #NonDisclosure #WorstBankEVER</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
Regards
Claudette
