1 reviews | Active since May 2016

09 May 2016, 09:25

Over six months - ABSA has not paid Provident fund

<div style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; background-color: #ffffff;">I have been trying to finalize a provident fund claim with Latoya Snyders and her department (Aca queries department) since November 2015&nbsp;without any success.</div> <div style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; background-color: #ffffff;">I was told that my bank has an incorrect ID number and had to spend time and money sending my documents proving otherwise more than twice.&nbsp;</div> <div style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; background-color: #ffffff;">I have since been in contact with a number of my ex-colleagues who also resigned from the Altron group and over 8&nbsp;of them confirmed to have had the same problem/challenge that I'm having with you (Absa)&nbsp;now, this is additional to their monies not being back-dated to their start date with Inter-Active Technologies&nbsp;and not with Bytes as per consultations we had and the signed contracts.</div> <div style="color: #000000; font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 16px; background-color: #ffffff;">On the 5th of May 2016 I received and e-mail from Latoya advising that "payment will be finalized in the next two days", to date that payment is not yet made and there was no advice of how much will be paid</div>

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Replies (1)
Absa
Absa's reply12 May 2016, 13:00
Official

Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd