Over deductions on personal loan

Item: Absa
Rating: 1
Author: Oscar M

Personal loan,I had a personal loan balance of R2000 but they **********y deducted R900.00 more. Then claimed remaining balance is zero.

Helpful (0)

Replies (1)

Absa's replyOfficial

01 Mar 2021, 10:37

Dear MR OB MTHIMUNYE
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***7 ,

Kind Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care

Absa's reply01 Mar 2021, 10:37

Official