CR
Craig R
1 reviews | Active since Dec 2015
11 Nov 2019, 15:10
Over an hour waiting time at Absa Sandton City
Just incase you need to visit the customer service queue at Absa Sandton City branch, you may want to pack a lunchbag. Been here for over an hour trying to reset my internet banking details, but ********** are able to access my internet banking much faster than I do.
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Absa's replyOfficial
12 Nov 2019, 10:21Dear Craig, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply12 Nov 2019, 10:21
Official
Dear Craig, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd