Outstandingly Poor

I tried to open a secondary cheque account online and it got approved and was then sent an email confirming the approval and with the New account number. Got a call this morning from the contact center saying that they won't allow me to have two cheque account. Told agent I got two cheque accounts with my current Bank and why is it a problem with ABSA so I asked to the supervisor Natasha and still told me they won't allow me. Then I asked a question \so it's better I stick with my current bank since I have two cheque account with the?"Just to see if they value me that's when I got K.O answer from the agent \""it's fine\""."""