SH
Shameem H

1 reviews | Active since Mar 2009

31 May 2021, 16:34

OUTSTANDING SERVICE !

I Farida Hoosain has lodged a few complaints with Nedbank and Standard bank regarding transaction that I needed To do once a month to assist my children in sorting out their debt. Not at all helpful, very half heartly done.

I have had the opportunity to go to Absa for the past two to three years at Northgate. The tellers have always been polite with me and assisted me where they could. I recently asked them for some advice and was helped and advised what I needed to do.

I then decided that I would go to a branch near home which was at Clearwater Mall. I had the pleasure of being assisted by a consultant by the name of Herchelle Herm**** He was kind and polite and assisted me with whatever request I made.

I can only say that he is an asset to Absa. Because when I left there on Saturday I was content with all the arrangements I made. Us elderly people are very much old school and should not be forced to do things We don’t want to do or like. All the banking apps are not for me, because if I make a mistake There will be no one to assist us.

Compliments goes to Absa tellers at Northgate and Herchelle Herm**** at Clearwater Mall

Best Regards

0
Replies (1)
Absa
Absa's reply01 Jun 2021, 12:45
Official
Dear Shameem, 
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards 
Daphne Le Grange