CL
CORNELIA L

1 reviews | Active since Oct 2013

27 Aug 2015, 10:39

OUTSTANDING LOAN BALANCE

HOW RIDICULOUS CAN THIS BE, RECEIVED AN SMS FROM HACK STUPEL & ROSS ATTORNEYS ON MONDAY, I MUST PHONE THEM FOR A GREAT DISCOUNT PROMOTION ON MY OUTSTANDING ACCOUNT - I PHONED THEM JUST TO BE INFORMED THAT I HAVE BEEN HANDED OVER TO THEM BY ABSA FOR AN OUTSTANDING AMOUNT OF MORE OR LESS R100.<br> <br> MY WORD, I HAD AN ACCOUNT WITH ABSA ABOUT 17 / 19 YEARS AGO AND TO MY KNOWLEDGE THIS ACCOUNT WAS PAID UP / SETTLE, SO WHERE THIS IS COMING FROM I'VE GOT NO IDEA BUT I THIS THAT THIS IS REALLY RIDICULOUS - THEY COULD HAVE CONTACT ME IF THEY WERE REALLY LOOKING FOR THIS MONEY WHY BEEN HANDED OVER TO ATTORNEYS.<br> WANT THIS CASE TO BE SOLVED IMMEDIATELY BY ABSA AND IF / SHOULD MY NAME APPEAR ON ITC BECAUSE OF THIS INCIDENT I WANT ABSA TO REMOVE IT AND SEND ME PROVE THAT IT WAS DONE OR ELSE I WILL TAKE THIS CASE TO THE OMBUDSMAN.<br>

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Replies (1)
Absa
Absa's reply27 Aug 2015, 12:26
Official
Hello hanneliel,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd