Outstanding debt settled

It has come to my attention, the there is still an outstanding amount on the system. This amount was settled and the account closed on 16/05/2013 already.<br> <br> It is the responsibility of the company to maintain their records accordingly and need to ensure they have send the correct details and information to 3rd parties.<br> Since proof from the person being black listed is not sufficient, I am to spend more of my time sorting out an issue that has already been resolved almost 2 years ago.<br> <br> I can provide the necessary documentation from the you and myself that the debt has been settled, but Experian does not recognise information sent by the customer only the credit provider.<br> <br> This is affecting my work negatively as my income depend on travelling and I am unable to receive finance for a reliable vehicle.<br> <br> I would like to know who will take responsibility for the loss of income I am having as a result of your negligence?<br> <br> This is unacceptable business practise and the issue needs to be rectified in a timely manner.