BR
Brandon R
1 reviews | Active since May 2013
06 Jun 2016, 08:49
Outstanding Customer Care
<p>So while my card may or may not be able to make certain online purchases, I have to commend Gail (Sea Point) on some top notch customer care! She called me on Friday initially but followed up on Monday morning after which I walked into the branch and she speedily assisted with a replacement card - all with a positive attitude and a smile on her face. She's restored my faith in ABSA and because of her, I haven't closed my account. Thank you Gail.</p>
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Absa's replyOfficial
06 Jun 2016, 12:03Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply06 Jun 2016, 12:03
Official
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd